延误救火，法院判决：物业公司担责！

案情介绍

<sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-indent:0em;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-align:center;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:35px;box-sizing:border-box!important;overflow-wrap:break-word!important;">刘女士系丰台区×××2号院3号楼1单元1502号房屋（以下简称1502号房屋）产权人。星河城物业公司系刘女士居住小区的物业管理单位。2015年10月21日下午4点30分，刘女士儿媳在家中熏艾草时不慎造成房间失火，经邻居报警，北京市丰台区公安消防支队接警后到现场救火，消防车停放在消防通道外侧，小区内水箱水量不足，水压不够。后经消防支队扑灭火灾。2015年11月11日北京市丰台区公安消防支队出具《火灾事故认定书》，载明：2015年10月21日16时45分（接警时间），北京市丰台区马家堡西路×××小区2号院3号楼1单元1502室发生火灾。火灾致使该房屋内物品部分烧毁，室内及楼道受到不同程度烟熏，并致使居民楼外立面及楼内相邻住户物品受到不同程度烧损、水渍及其他损失。经调查，对起火原因认定如下：现查明，起火原因系生活用火不慎所致，最初起火部位位于该室西南侧卧室床上。推断起火时间为2015年10月21日16时30分左右。</section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:35px;box-sizing:border-box!important;overflow-wrap:break-word!important;">

</section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:35px;box-sizing:border-box!important;overflow-wrap:break-word!important;">现刘女士以星河城物业公司将消防通道焊死，导致消防车无法进入起火楼下，且小区内水箱水压不足，延误救火时间为由起诉，要求星河城物业公司赔偿以下损失：1、刘女士居住的1502室房屋内部装修损失、家具家电损失、衣物及其他损失。2、1402室、1602室、1702室的装修损失。经法院委托，北京中评联合价格评估有限公司对1502室房屋装修及内部家具、家电等物品因火灾造成的损失进行评估，评估结论为1502室房屋因火灾造成的装修损失重置价（取整）为302754元；因刘女士主张的电器损失无法提供相关材料，且不能认定品牌及型号等，故评估单位不能出具相应的价格，采用市场法及成本法进行评估，确定1502室房屋电器的区间价值。评估单位还针对1402室、1602室、1702室房屋的装修损失及电器损失进行了评估。刘女士向一审法院起诉请求：要求星河城物业公司赔偿损失535258元，以评估结果为准，要求星河城物业公司对楼房外墙进行修复。</section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-indent:0em;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;box-sizing:border-box!important;overflow-wrap:break-word!important;">法院判决</section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-indent:0em;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-align:center;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:35px;box-sizing:border-box!important;overflow-wrap:break-word!important;">一审法院经审理认为：公共场所的管理人，未尽到安全保障义务，造成他人损害的，应当承担侵权责任。发生事故时，物业服务企业在采取应急措施的同时，应当及时向有关行政管理部门报告，协助做好救助工作。星河城物业公司作为刘女士居住小区的物业管理企业，有责任保障小区内业主的财产安全。因小区内水箱储水不足，导致消防队员实施救火时水压不够，延误了救火时间，星河城物业公司在管理上存在瑕疵，故应承担相应责任。刘女士家中失火系其家人用火不慎导致，故其自身应当承担主要责任，星河城物业公司只在其承担的安全保障义务范围内承担赔偿责任。综合本案的具体情况，由星河城物业公司承担10%的责任。刘女士要求星河城物业公司赔偿其全部经济损失，没有法律依据，法院对超出部分不予支持。刘女士要求星河城物业公司对其居住楼体外墙进行恢复原状，不属于财产损害赔偿案件审理的范围，故对其该项诉讼请求，法院不予支持。刘女士主张星河城物业公司堵塞消防通道，延误救火时间，经与消防队核实，消防通道的障碍物并未对救火造成影响及延误，故对刘女士该项主张，法院不予采信。刘女士要求星河城物业公司赔偿因火灾给邻居造成的损失，因涉及财产所有权人的利益，且刘女士并未对邻居的损失进行赔偿，故本案不予处理。据此，原审法院于2016年11月判决：一、北京星河城物业管理有限公司于判决生效后十日内赔偿刘女士经济损失三万三千八百七十三元；二、驳回刘女士其他诉讼请求。</section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:35px;box-sizing:border-box!important;overflow-wrap:break-word!important;">

</section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:35px;box-sizing:border-box!important;overflow-wrap:break-word!important;">刘女士的上诉请求不能成立，应予驳回；一审判决认定事实清楚，适用法律正确，应予维持。依照《中华人民共和国民事诉讼法》第一百七十条第一款第一项之规定，判决如下：驳回上诉，维持原判。</section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-indent:0em;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;box-sizing:border-box!important;overflow-wrap:break-word!important;">案例分析</section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:35px;box-sizing:border-box!important;overflow-wrap:break-word!important;">一、星河城物业公司对于刘女士的财产损失是否承担赔偿责任、以及责任比例确认问题</section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:35px;box-sizing:border-box!important;overflow-wrap:break-word!important;">

</section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:35px;box-sizing:border-box!important;overflow-wrap:break-word!important;">星河城物业公司作为刘女士居住小区的物业管理单位，有责任保障小区内业主的财产安全。因刘女士家人熏艾草不慎造成其家中失火，且未及时发现火情，故对火灾造成的财产损失，其自身应当承担主要责任。消防队到场救火时，由于小区内水箱储水不足，致消防队员实施救火时水压不够。对于刘女士的财产损失，星河城物业公司亦应承担相应责任。关于刘女士主张因消防通道堵塞，延误救火时间问题，经原审法院与消防队核实，消防通道存在障碍物是客观事实，但并未对救火造成影响及延误，故对刘女士主张由此导致损失扩大问题，本院不予采信。依据查明的事实，原审法院确认星河城物业公司承担10%的责任的比例适当。刘女士主张星河城物业公司对其损失承担全部赔偿责任，缺乏事实及法律依据，法院不予采信。</section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:35px;box-sizing:border-box!important;overflow-wrap:break-word!important;">

</section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:35px;box-sizing:border-box!important;overflow-wrap:break-word!important;">二、对于刘女士财产损失数额的认定问题</section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:35px;box-sizing:border-box!important;overflow-wrap:break-word!important;">

</section><sectionstyle="margin:0px16px;padding:0px;color:rgb(51,51,51);font-size:17px;text-align:justify;max-width:100%;font-family:-apple-system-font,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;letter-spacing:0.544px;text-indent:35px;box-sizing:border-box!important;overflow-wrap:break-word!important;">经刘女士申请，原审法院委托评估，刘女士房屋装修损失为302754元、电器损失重置区间价值为30280元至41680元。原审法院依据评估结论的装修损失、并根据电器损失的区间价值酌定其电器损失，对其财产损失数额的认定是正确的。</section>