物业人必须知道的100个物管概念

01、物业管理——指物业服务企业接受业主委托，依照合同约定，对物业进行专业化维修、养护、管理，对相关区域内的环境、公共秩序进行管理，并提供相关服务的活动。<sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">

02、物业——是指房屋及与之相配套的设备、设施和相关场地。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">03、在管物业——指物业服务企业按委托合同进行管理服务的各类房屋。具体按用途分为住宅、办公用房、商业用房、厂房仓库、其他用房。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">04、物业管理前期介入——物业管理前期介入是指物业公司在接管项目以前的房地产开发各个阶段，包括项目决策、规划设计、营销策划、施工建设、竣工验收等，就参与介入，从物业管理运作和业主使用角度对物业的环境布局、功能规划、楼宇设计、材料选用、设备选型、配套设施、管线布置、房屋租售、施工质量、竣工验收等多方面提供有益的建设性意见，以确保物业设计和建造质量，为物业投入使用后的物业管理创造条件，同时有效的前期介入可以减少接管验收时的返修工作量，为确保业主正常入住奠定基础。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">05、前期物业管理——即物业从开始交付给业主到业主成立业主大会之间这段时间的物业管理。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">06、房屋建筑主体——指建筑实体的结构构造，包括屋盖、楼盖、梁、柱、支撑、墙体、连接接点和基础等。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">07、业主——是指物业的所有权人。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">08、业主大会——指由物业管理区域内全体业主组成、在物业管理活动中代表和维护全体业主合法利益的组织。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">09、管理规约——指由业主承诺的，对全体业主具有约束力的有关物业使用、维护及其管理等方面行为的合同。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">10、物业共用部位——指物业管理中的住宅共用部位、共用设施设备。住宅共用部位，是指根据法律、法规和房屋买卖合同，由单幢住宅内业主或者单幢住宅内业主及与之结构相连的非住宅业主共有的部位，一般包括：住宅的基础、承重墙体、柱、梁、楼板、屋顶以及户外的墙面、门厅、楼梯间、走廊通道等。住宅共用设施设备，是指根据法律、法规和房屋买卖合同，由住宅业主或者住宅业主及有关非住宅业主共有的附属设施设备，一般包括电梯、天线、照明、消防设施、绿地、道路、路灯、沟渠、池、井、非经营性车场车库、公益性文体设施和共用设施设备使用的房屋等。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">11、房屋完好率——是指完好房屋和基本完好房屋建筑面积与全部房屋建筑面积之比。计算公式：房屋完好率=（完好房屋建筑面积+基本完好房屋建筑面积）÷房屋建筑面积×100%。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">12、专项维修资金——是国家或有关部门或上级部门下拨的给某个维修项目，具有专门指定用途或特殊用途的资金。这种资金都会要求进行单独核算，专款专用，不能挪作他用。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">13、业主委员会——指由物业管理区域内业主代表组成，代表业主的利益，向社会各方反映业主意愿和要求，并监督物业管理公司管理运作的一个民间性组织。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">14、物业费——物业产权人、使用人委托物业管理单位对居住小区内的房屋建筑及其设备、公用设施、绿化、卫生、交通、治安和环境等项目进行日常维护、修缮、整治及提供其他与居民生活相关的服务所收取的费用。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">15、物业服务企业——指受物业所有人的委托,依据物业管理合委托同,对物业的房屋建筑及共设备、市政公用设施、绿化、卫生、交通、治安和环境容貌等管理项目进行维护、修缮和整治、并向物业所有人和使用人提供综合性有偿服务的企业。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">16、包干制——指由业主向物业服务企业支付固定物业服务费用，盈余或者亏损均由物业服务企业享有或者承担的物业服务计费方式。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">17、酬金制——指在预收的物业服务资金中按约定比例或者约定数额提取酬金支付给物业服务企业，其余全部用于物业服务合同约定的支出，结余或者不足均由业主享有或者承担的物业服务计费方式。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">18、针对性的专项服务——指物业服务企业面向广大业主、物业使用人，为满足其中部分住户、群体和单位的一定需要而提供的各项服务工作。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">19、委托性的特约服务——指物业服务企业为了满足业主、物业使用人的个别需求受其委托而提供的服务。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">20、物业管理纠纷——指物业管理活动中的主体，即业主、业主大会、业主委员会、物业服务企业以及政府主管部门等在物业的使用、维修和管理中所发生的争执。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">21、秩序维护员——指受聘于物业或安防管理企业，按有关规定、行业规范（标准）或管理企业规章制度，具体实施维护管理区域公共秩序的工作人员。负责维护管理区域内的公共秩序，协助做好安全监控、巡视、门岗执勤等防范工作。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">22、危房率——是指危险房屋的建筑面积与房屋建筑总面积之比。计算公式：危房率=危险房屋建筑面积÷总的房屋建设面积×100%。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">23、使用人——指房屋的承租人和实际使用人。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">24、物业服务企业——是指受物业所有人的委托,依据物业管理合委托同,对物业的房屋建筑及共设备、市政公用设施、绿化、卫生、交通、治安和环境容貌等管理项目进行维护、修缮和整治、并向物业所有人和使用人提供综合性有偿服务的企业。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">25、专有部分——指在构造上及利用上具有独立性，由单个业主独立使用、处分的物业部位。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">26、部分共用部分——指由部分业主共同使用、管理的物业部位、设施设备及场地等部分。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">27、全体共用部分——是指由全体业主共同使用、管理的物业部位、设施设备及场地等部分。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">28、房屋及配套的设施设备和相关场地——指与建筑物相配套或者为建筑物使用者服务的室内外各类设备、市政公用设施(包括水塔、锅炉房、配电室等)和与之相邻的场地、庭院、甬路、干道等。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">29、物业管理的法律关系——是指物业管理关系中的当事人在物业管理活动中所形成的具体的权利和义务关系。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">30、物业管理活动的监督管理——是指国务院建设行政主管部门依据法律、行政法规以及国务院规定的职权，代表国家对物业管理活动进行监督管理的行为。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">31、物业管理区域——是指根据省、自治区、直辖市制定的物业管理区域划分办法划定的区域。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">32、投票权——是指业主作为投票人的权利，是按照每一位业主所拥有的物业建筑面积或者住宅套数的数量来确定的。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">33、选聘物业服务企业——是指物业投标人通过公开招标、邀请招标或者协议方式，选择聘请具有相应资质的物业服务企业。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">34、续聘物业服务企业——是指物业服务合同期满后，对物业服务企业的再次聘用。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">35、自然解聘——是指物业服务合同期限届满后不再被续期。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">36、提前解聘——是指在合同履行期间，由于某种原因，合同双方或者单方提出终止合同的履行。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">37、前期物业服务合同——是指房地产开发企业或者公房出售单位在销售物业之前，与物业服务企业签订的物业服务合同。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">38、临时管理规约——是指建设单位依照国家有关物业管理的法律、法规和政策规定，依照建设部《示范文本》的基本内容，结合所准备销售物业的实际情况，制定的最初的精度公约文本。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">39、物业买受人——是指与建设单位签订物业买卖合同、购买房屋的单位和个人。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">40、协议方式——又称谈判方式或者指定方式，是指由招标单位直接选择一家或者几家物业服务企业，与之协商谈判，达成协议。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">41、物业共用部位——指一幢房屋内由该幢房屋的业主共同使用的门厅、楼梯间、走廊通道、天井、房屋承重结构、室外墙面等部位。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">42、共用设施设备——指物业管理区域内或者单幢房屋内，建设费用已分摊进入住房销售价格的共用的上下水管道、落水管、水箱、加压水泵、电梯、天线、供电线路、照明、煤气线路、消防设施、绿地、道路、路灯、沟、渠、池、井、非经营性车场车库、公益性文体设施和房屋等。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">43、物业的承接——是房地产开发企业、公有房屋出售单位或者业主、业主委员会向接受委托的物业服务企业移交物业，物业服务企业接受物业的过程。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">44、物业管理用房——指房地产开发建设中按照有关规定建设的，由开发建设单位以建造成本价一并转让给购房业主集体，用作物业管理办公、工作人员值班以及存放工具材料的用房。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">45、独立的法人资格——是指物业服务企业应当是依据《中华人民共和国公司法》设立，从事物业管理活动，独立核算、自主经营、自负盈亏的具有独立企业法人地位的经济组织。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">46、物业服务成本——指物业服务企业实施物业管理所必需的费用支出，不包括物业服务企业从事物业管理服务应当取得的利润。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">47、装饰装修——指为使建筑物、构筑物内外空间达到一定的环境质量要求，使用建筑材料，对建筑物、构筑物外表和内部进行修饰处理的工程建设活动。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">48、物业管理违法行为——指物业管理法律关系的主体故意或者过失地违反物业管理法规的规定，或者违反具有法律效力物业服务合同约定所实施的侵害了物业管理法规所组控和保护的社会关系的行为。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">49、责令限期改正——是实现行政处罚补救性功能的具体手段，是行政机关要求违法当事人对不法状态予以纠正的一种措施。其目的在于要求违法当事人将不法状态予以纠正的一种措施。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">50、警告——是指行政主体对违法者实施的一种书面形式的谴责和告诫。目的是向违法者发出警戒，声明行为人的行为已经违法，避免其再犯。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">51、罚款——指行政机关对于违反行政法律规范，不履行法定义务的个人、组织所作的一种经济上的处罚，使个人、组织承担金钱给付义务。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">52、建设单位——指建设项目的投资者或者开发者，其通过投资开发，取得建设项目的所有权。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">53、物业服务企业资质——是物业服务企业具备物业管理能力和水平的资格。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">54、挪用——指将专项维修资金挪归自己使用，或者借给他人使用。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">55、入住——指房屋建筑完工并交付使用后,房屋业主住进新住宅。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">56、智能管理——就是指物业管理范围内，通过智能化设备进行管理，比如保安巡逻可以通过24小时监控，有问题保安到场，设备就更别说了可以通过智能化的进行管理。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">57、设备点检——为了维持生产设备的原有性能，通过人的五感（视、听、嗅、味、触）或者舰队那的工具、仪器，按照预先设定的周期和方法，对设备上的规定部位（点）进行有无异常的预防性周密检查的过程，以使设备的隐患和缺陷能够得到早期发现、早期预防、早期处理，这样的设备检查称为点检。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">58、物业管理档案——是国家机构社会组织和个人从事物业管理活动中直接形成对国家和社会及物业管理有价值的各种文字、图表、声像等不同形式的历史记录。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">59、房屋维修与养护——房屋竣工验收交付使用后，由于自然因素和人为因素的影响而逐渐破损，使用价值逐渐降低。为了全面或部分地恢复失去的使用功能，防止、减少和控制期损坏程度，延长使用寿命，达到保值增值的目的，物业服务企业需要对房屋进行日常保养（如定期对外墙进行粉刷等），对破损房屋进行维修与加固，对不同等级的房屋功能进行恢复与改善，从而保持和提高房屋的完好率，更好地为业主的居住、生活和工作服务。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">60、物业环境——是指物业管区内的周围环境及公共设施。物业环境是指楼宇、住宅周围的明确征用、占用、租用地域，有的有明显的界限标志围墙。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">61、物业环境管理——物业管理公司通过执法检查履约监督制度建设和宣传教育等工作，进行物业环境维护及综合整治工作的总称。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">62、物业管理服务质量——物业管理活动达到规定要求满足住户需求的能力和程度。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;">63、房屋买卖中的入伙——是指物业服务企业向业主／用户移交户内管理责任的过程，是业主(用户)首次接收自己的物业，标志着小区物业管理建设正式启动，物业服务企业和业主、用户共同管理和相互监督局势已然形成。</section><sectionstyle="margin:0px16px;padding:0px;max-width:100%;color:rgb(51,51,51);font-family:-apple-system,BlinkMacSystemFont,"HelveticaNeue","PingFangSC","HiraginoSansGB","MicrosoftYaHeiUI","MicrosoftYaHei",Arial,sans-serif;font-size:17px;letter-spacing:0.544px;text-align:justify;text-indent:32px;box-sizing:border-box!important;overflow-wrap:break-word!important;"></section><sectionstyle="